The exact iPhone Duo hinge issue may have been identified, thereby absolving Apple
Apple is unsure when it will restock its foldable iPhone Duo ahead of Christmas following strong demand and screen cracking complaints.
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📍 How it ended
The iPhone Duo’s hinge problems continued as users reported cracked hinges and devices breaking shortly after purchase, with no recall announced. Apple remained unsure when more foldable iPhones would arrive, while wait times eased and some units remained available, though delivery estimates stretched into late January. The story quieted without a definitive resolution or a confirmed cause for the hinge failures.
Epilogue added 3d ago, after coverage quieted.
The brief
Apple is unsure when it will get more of its new foldable iPhones back in stock as the company heads towards the key Christmas trading period, the BBC reported. The iPhone Duo sold out just over a week after its launch, despite costing nearly $2,000. Apple warned of constraints in sourcing key components and stated it was difficult to predict when supply and demand would balance. John Ternus launched the Duo after taking over as chief executive from Tim Cook in September. The device represents the smartphone's first major design change in almost 20 years, but some buyers reported problems with the screen. Last week, Apple stated it would replace any handsets affected by an issue causing a small number of devices to crack along the inside fold. As Apple released its latest financial figures on Monday, executives did not mention any problems with the iPhone Duo. Ternus said he was thrilled by the early reaction to the foldable phone, while chief operating officer Sabih Khan noted the company is working hard to get the Duo to customers as quickly as possible. Apple's results for the three months to September 26 did not include sales of the Duo, which was released at the end of October. Nevertheless, Apple reported selling more iPhones globally over the last year than ever before. Mac computer sales grew over the three months by 27% to a record $10.7 billion. Overall, Apple sales between July and September rose from $102 billion to $114 billion, while pre-tax profit increased from $32.8 billion to $36.1 billion. However, sales for both the iPad and wearable products fell by 10% and 7% respectively. Khan stated that most Apple devices are still experiencing supply constraints driven partly by difficulty obtaining enough microprocessors with advanced nodes, mostly manufactured through TSMC in Taiwan. Khan indicated this problem is expected to continue into next year, impacting iPads and Macs, and is worsened by unexpected demand. Ternus also noted that Apple is seeing unprecedented cost increases for memory as the artificial intelligence industry invests billions in building data centres. Apple has lifted prices on nearly all of its hardware products by around 20%. Sunil Krishnan from Aviva Investors told the BBC that Apple posted a reasonably solid set of results with a pretty good performance from its iPhone business, alongside profit margins well north of 45% despite concerns over memory chip costs.
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Quick answers
How much does the iPhone Duo cost?
The iPhone Duo costs nearly $2,000, according to the BBC.
What issue did some users report with the iPhone Duo?
Some buyers reported that a small number of devices cracked along the inside fold, and Apple stated it would replace affected handsets, as reported by the BBC.
When was the iPhone Duo released?
The BBC reported that the iPhone Duo was released at the end of October.
Coverage (14)
- Apple’s iPhone Duo Is Nearly Sold Out. Here’s Where It Can Still Arrive the Fastest. Popular Mechanics · 6d ago
- Apple iPhone Wait Times Ease While Duo Availability Still in Late January, UBS Says Moomoo · 6d ago
- Apple unsure when it will get more foldable iPhones ahead of Christmas BBC · 6d ago
- Cheeky Mobile Billboards: Samsung Hit Canadian Streets with 'Folding. Trend Hunter · 6d ago
- Samsung Is Loving Apple’s Ongoing iPhone Duo Problems Forbes · 6d ago
- [Opinion] A 3.29 Million Won Lottery THE ELEC, Korea Electronics Industry Media · 6d ago
- iPhone Duo broke 4 days after purchase mobidevices.com · 6d ago
- Samsung Brings Smartphone Wars to Streets with Reactive OOH LBB - Little Black Book · 6d ago
- Trouble unfolds for iPhone Duo as users complain of mysterious hinge problems Korea JoongAng Daily · 6d ago
- iPhone Duo Hinge Cracks: $1,999 Phone, No Recall [2026] tech-insider.org · 6d ago
- Crackgate: Foxconn 60% Yield Claim, Samsung Gains [2026] https://tech-insider.org/ · 6d ago
- Samsung Takes A Swipe At Foldable Rivals With Reactive OOH Campaign In Toronto Everything Experiential · 6d ago
- Samsung had a lot of fun mocking iPhone Duo screen issues, here are our favorites SamMobile · 6d ago
- The exact iPhone Duo hinge issue may have been identified, thereby absolving Apple PhoneArena · 6d ago
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